Eppicard Debit Scam Alert

ATLANTA (GA) – The Georgia Department of Human Resources (DHR), Office of Child Support Services (OCSS) would like to alert the public of a phishing e-mail scam that is being sent to some EPPICard debit cardholders. Phishing is a type of scam designed to steal an individual's personal information. OCSS does not request information such as social security numbers, card numbers or PIN numbers via e-mail from EPPICardholders. We ask our customers not to respond to email requests for this information. Please see the Protect Yourself link on www.eppicard.com for ways of avoiding identity theft. Being informed is your best defense.

“We believe that being proactive is in our customer’s best interest,” says OCSS Director Keith Horton. “It is important that the public is aware of this scheme which takes money out of the hands of deserving Georgian citizens.”

ACS State and Local Solutions is reporting that customers have been receiving these phishing e-mails throughout the country; however none are currently reported in Georgia. If you believe your card account has been compromised, please call the number on the back of your EPPICard and speak to a customer service representative (if we have the number may be good to include in the release as well).

OCSS manages more than 410,000 cases. During fiscal year 2007, more than $651 million was collected and distributed to Georgia’s families.

SAMPLE BLOG RESUME

Michael Kazmen

14 Palmer Terrace

Los Angeles, CA 90051

(319) 555-8210

mkamen@earthlink.net

REFERED BY http://mondotrabaho.info

____________________________________________________________________________________

Objective

Position as a Customer Service Manager.

Abilities

8 years of customer service

Excellent written and verbal communication skills, with an eye for detail

Extremely productive in a high volume, high stress, environment

Proficient in the use of IBM clone and Mac desktops

Highly productive in the use of Office 2000 Professional

Self starter with a can do attitude

Employment History

1998 - Present City Financial, Los Angeles, CA

Customer Service Manager

Collaborated with the Product Development department in developing new Fee

Based products and their sales to the unbanked credit card membership base.

Answered an average of three hundred customer calls in a day through the call

center queue. Worked as a Senior Representative in the Promise to Pay department

to ensure customers where given assistance in bringing their over limit and/or pass

due account current Performed duties in the Retention department retaining customers

who wanted to cancel their accounts.

1994 - 1998 CitiTrust, Santa Monica, CA

Customer Service Representative

Answered inbound calls in support of customer needs. Conveyed in a reassuring

manner step by step instructions to resolve application issues. Reviewed and

issued audits on account information and processes. Performed queries in multiple

databases. Adhered to government monetary regulations. Assisted in the creation

and development of the banks customer relationship management system

Education

Gonzaga Universeity, Spokane, WA

B.A., Business & Economics, 1994